Quality Assurance Specialist in Sartell, MN at Alltran

Date Posted: 3/1/2018

Job Snapshot

Job Description

Quality Assurance Agent 

Overview: Reviews calls and complies client scorecards

Reports to: Director of Quality Assurance

Essential Duties and Responsibility:

  • Listens to collection agent/consumer calls
  • Completes client or agency scorecard
  • Responsible for completing 5 reviews on 80 agents monthly
  • Works under general supervision


Job Requirements


Job Requirements

To perform any job above successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 

  • Typically reports to a supervisor or manager
  • Typically requires a high school degree or GED equivalent
  • Exemplary attendance record
  • Meeting expectations in current role

Alltran does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information, or any other characteristic protected by federal, state, or local law, ordinance, or regulation


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