Experienced Debt Collections Associates in Houston, TX at Alltran

Date Posted: 4/17/2018

Job Snapshot

Job Description

Experienced 3rd Party Collections Associates

Experienced Commercial Debt Collections Associates

Summary

Responsible for reaching out to businesses and responsible parties to collect payment for overdue commercial bills, loans, or other payments. 

Duties & Responsibilities

  • Contact responsible parties by telephone to resolve delinquent commercial, bank card, auto deficiency loans, retail credit accounts or other types of debt..
  • Describe resolution options and benefits to borrowers, negotiating best possible arrangement for responsible party, our client(s) and Alltran.
  • Receive and respond to collection-related inquiries in a prompt and professional manner.
  • Perform skip-tracing activities, as needed to obtain location information for reaching the responsible party.
  • Maintain an expert and up-to-date knowledge of collection specialist job duties, requirements and abilities.
  • Comply with all policies, procedures, and relevant federal/state laws and regulations for client(s) being worked including but not limited to: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Privacy Act and Federal Information Security Management Act (FISMA).
  • Ensure proper system notation is made for all activity on accounts.
  • Maintain effective schedule ensuring prime time, evening and weekend hours are completed as required.
  • Maintain a professional work demeanor and environment at all times.

We take pride in our culture and accountability in our core values. We look for individuals who have the ability to collaborate when necessary, remain focused on their responsibilities, value their human side, and remain honorable at all times. In this role, each individual will be able to enhance their skills, diversify their experience and grow with us as we continuously expand our brand. 

Alltran Core Values:

Collaborative: you take pride in knowing each consumer has an excellent experience as you assist them in creating solutions

Human: you treat others the way you want to be treated and desire to be known as a helpful resource

Honorable: you always do the right thing for consumers

Focused: you never loose site of your goals, therefore you consistently encourage yourself

If you believe strongly in OUR core values, have a good work ethic, savvy with technology, compliant to structure and looking for a phenomenal opportunity…WE ARE LOOKING FOR YOU!

Job Requirements

Skills

  • Excellent verbal & written communication skills
  • Professionalism
  • Excellent customer service
  • Organization
  • Excellent time management skills

Experience

1 - 3 years First or Third Party, Personal Loan or Commercial Collection Experience

Education

High School Diploma or equivalent

Why should you consider Alltran?

Alltran is a diversified Contact Services and Accounts Receivable Management company with over 30 years of rich history.
Our client list is as impressive as our staff and we offer a wide variety of benefits, along with a competitive salary and some of the highest commission pay out in the industry along with paid training!

 

 

Disclaimer: 
Alltran does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information, or any other characteristic protected by federal, state, or local law, ordinance, or regulation.

Please visit our company website at www.alltran.com to explore other available positions in our Houston, TX office or in any of our other offices nationwide.

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