Collections Associate in Sartell, MN at Alltran

Date Posted: 9/12/2018

Job Snapshot

Job Description

The Healthcare 3rd Party Collections Specialist would be responsible for reaching out to customers to collect payment for overdue bills regarding healthcare services, or other healthcare related payments.  The collector acts as the liaison between creditors and customers and manages overdue accounts.

Customer Service / Collections / Telemarketing / Retail / Sales and/or Call Center Experience is a PLUS - but not required!

Put your BEST foot forward and show your abilities! Bring your skill sets and gift of gab and be rewarded for your efforts! We at Alltran will show you how to make money in a NEW, EXCITING CAREER helping others! Experienced and Inexperienced Debt Collectors: Bring the right attitude, be determined, and professional - we will do the rest.

Alltran has some of the HIGHEST commission pay out in the industry along with paid training and a very competitive salary - Meeting established deadlines in a fast paced, goal driven environment will lead you to SUCCESS! 

  • Contact consumers by telephone to resolve delinquent loans or other types of debt.
  • Describe resolution options and benefits to borrowers, negotiating best possible arrangement for consumer, our client(s) and Alltran.
  • Receive and respond to collection-related inquiries in a prompt and professional manner.
  • Perform skip-tracing activities, as needed to obtain location information for reaching consumers.
  • Maintain an expert and up-to-date knowledge of collection specialist job duties, requirements and abilities.
  • Effectively manage time, multi-task and prioritize
  • Comply with all policies, procedures, and relevant federal/state laws and regulations for client(s) being worked including but not limited to: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Privacy Act and Federal Information Security Management Act (FISMA).
  • Ensure proper system notation is made for all activity on accounts.
  • Maintain effective schedule ensuring prime time, evening and weekend hours are completed as required.
  • Maintain a professional work demeanor and environment at all times.
  • Negotiate payment arrangements
  • Locate and contact consumers
  • Effectively manage time, multi-task and prioritize

Job Requirements

Skills

  • Excellent verbal & written communication         
  • Professionalism                              
  • Excellent customer service                       
  • Organization                                    
  • Excellent time management                     

Experience

No experience necessary but preferred

Education

High School Diploma or equivalent

 

Why should you consider Alltran?

Alltran is a diversified collection agency and we have been in business for over 30 years.

Our client list is as impressive as our staff and we offer a wide variety of benefits, along with a competitive salary.

Benefits . . .

  • Competitive Salary
  • 401K
  • Paid vacation & holidays
  • Full benefits
  • Paid training course
  • Bonuses, incentives and monthly contests
  • Advancement opportunities

Disclaimer: 
This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of those principle job elements essential to the job.

Alltran provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or genetics.

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