Collection Specialist Financial Aid in Tulsa, OK at Alltran

Date Posted: 6/23/2018

Job Snapshot

Job Description

We are growing and looking for people who want to make more money!!!!        

Alltran Career Fair April 25th 2018 9AM to 11am and 1pm to 3pm

Financial Aid Program Collection Specialist


Alltran is hosting a Career Fair on April 25th 2018 from 9AM to 11am and 1PM to 3pm at 6506 S Lewis Ave #260 Tulsa OK 74136. Business casual attire is required for a onsite interview.

Please pre-register by calling 1(800)835-6830 to reserve your spot prior to the event!

Alltran is expanding in Tulsa and we are looking for individuals to join our one of a kind team and grow with us!!!

Put your BEST foot forward and show your abilities! Bring your skill sets and gift of gab and be rewarded for your efforts! We at Alltran will show you how to make money in a NEW, EXCITING CAREER helping others! Bring the right attitude, be determined, and professional - we will do the rest. Come visit us on April 25th during our Career Fair and bring your resume and dress to impress!

Job Requirements


  • Prevailing wage $13.43/hr
  • Health and Welfare $4.27 per hour net of benefits covered
  • Holidays 10 Federal holidays or equivalent
  • Vacation awarded in annual allotments with 80 hours after 1st year, 120 hours after 3 years and 160 hours after 15 years
  • Sick Pay 1 hour for every 30 hours worked up to bank of 56 hours


Essential Responsibilities

  • Contact borrowers by telephone to discuss and provide resolution options/benefits, negotiating best possible arrangement for the borrower pursuant to Dept. of Education Guidelines.
  • Receive and respond to collection related inquiries in a prompt and professional manner.
  • Perform skip-tracing activities as needed to obtain location information for reaching borrowers.
  • Comply with all policies, procedures, and relevant federal/state laws and regulations for client(s) being worked including but not limited to: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Privacy Act and Federal Information Security Management Act (FISMA).
  • Maintain an expert and up-to-date knowledge of Collections Specialist job duties, requirements and abilities.
  • Ensure proper system notations are made for all activity on accounts.

Required Competencies

  • Listening/Speaking – listens to and learns what others say then verbally conveys ideas and facts to solve a problem.
  • Tact – works through awkward interpersonal situations in a positive manner, focuses on issues instead of people and does not take borrowers frustrations personally.
  • Problem Solving – examines data to grasp issues, draw conclusions, and solve problems.
  • Decision Making and Judgment – makes timely, informed decisions that take into account the facts, goals, constraints and risk.
  • Personal Effectiveness – manages time and resources to achieve goals while maintaining confidentiality and working honestly in all dealings.
  • Influencing Others – addresses issues in a constructive, professional manner and persuades others to approach problem in the same manner.
  • Adaptability/Flexibility – adapts to changing business needs and conditions.


Required Education & Work Experience

  • High school diploma or GED
  • 1-3 years of experience in collections/accounts receivable industry or sales
  • Experience working with education related loans preferred
  • Working knowledge of debt collections laws and regulations a plus.
  • Ability to multi-task, work with autonomy, make timely business decisions with integrity and good judgment.
  • Strong sense of professionalism required.
  • Experience in resolving challenging business situations and conflicts.
  • Working in a high performance and goal oriented culture.
  • Work optimal schedule ensuring that prime time evening and weekend hours are satisfied.
  • Proficiency with Microsoft Office and aptitude to learn proprietary software.

Why should you consider Alltran?

Alltran is a diversified collection agency and we have been in business for over 30 years.

Our client list is as impressive as our staff and we offer a wide variety of benefits, along with a competitive salary.

Disclaimer: This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of those principle job elements essential to the job.

 Alltran does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information, or any other characteristic protected by federal, state, or local law, ordinance, or regulation

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